Privacy Policy TT1Bet — Data Protection & Personal Information for Malaysian Players

1 Introduction & Scope of This Policy

Tt1bet ("we", "Platform") values the privacy of every individual who interacts with our services. This Privacy Policy is designed to transparently explain how we handle your personal information — from the point of collection through to storage and, where necessary, deletion.

This document applies to all users who visit the TT1Bet website, register an account, use the official mobile app, contact our customer support team, or engage with any other services we offer. Please read this document in full to understand your rights and responsibilities regarding data privacy.

2 Types of Personal Data We Collect

Tt1bet only collects information that is strictly necessary to provide a safe, efficient, and legally compliant service. The following are the categories of data we collect:

We do not collect sensitive information such as biometric data, medical information, or religious beliefs unless it is specifically required for security purposes that you have consented to.

3 How Your Data Is Used

Tt1bet uses your personal information for the following purposes only:

• Account management: Creating, maintaining, and protecting your account on the TT1Bet platform.
• Transaction processing: Ensuring MYR deposits and withdrawals are processed accurately and securely.
• Identity verification (KYC): Complying with legal requirements related to age verification and user identity.
• Platform security: Detecting and preventing fraud, multi-account use, and suspicious activity.
• Customer support: Resolving complaints, responding to inquiries, and providing effective technical assistance.
• Service improvement: Analyzing usage patterns to continuously improve platform functionality.
• Service communication: Sending important notifications related to your account, transactions, and terms updates.
• Responsible gaming: Monitoring wagering patterns to identify and assist users who may need support.

4 Data Sharing with Third Parties

Tt1bet does not sell or transfer your personal data to third parties for commercial purposes. However, in certain situations, we may share necessary information with the following parties:

• Payment providers: Local banks, DuitNow, Touch 'n Go, GrabPay, and other payment processors required to complete your transactions.
• Licensed game providers: Basic account information required by third-party game providers to deliver gaming services within our platform.
• Technical service providers: Cloud computing, cybersecurity, and analytics companies that help us operate the platform — all bound by strict confidentiality agreements.
• Relevant authorities: When required by law or a valid court order, we will comply with the necessary disclosure of information to the relevant authorities.

In all data sharing cases, we ensure that recipient parties have data protection obligations equal to or higher than the standards we uphold.

5 Cookies & Tracking Technologies

The TT1Bet platform uses cookies and similar tracking technologies to enhance the user experience and ensure account security. There are three types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Used to analyse how users interact with the platform — this data is collected in aggregate and does not directly identify individuals.
• Preference Cookies: Storing your preference settings such as interface language and game preferences to deliver a more personalized experience.

You can manage your cookie settings through your web browser at any time. Disabling essential cookies may affect your login functionality and account security.

6 Security & Data Protection

Protecting your personal data is a top technical priority at TT1Bet. The security measures we implement include:

• 256-bit SSL encryption for all data transferred between you and our servers.
• Passwords are stored using a one-way hashing algorithm — TT1Bet staff cannot view your actual password.
• Two-factor authentication (2FA) is available and encouraged for all accounts.
• Real-time monitoring of suspicious activity with an automated alert system.
• Tiered access control — only authorized staff have access to sensitive user data.
• Regular security audits by independent third parties to identify and address potential vulnerabilities.

7 Your Rights Regarding Personal Data

As a tt1bet user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:

8 Data Retention & Deletion

Tt1bet retains your personal data for as long as your account is active or as needed to provide our services. After account closure, your data will be kept for a specified period in accordance with legal requirements:

• Financial transaction records: Retained for 7 years after account closure in accordance with Malaysia's financial legal requirements.
• KYC documents: Retained for 5 years after account closure or the date of the last transaction.
• Support communication records: Retained for 2 years for quality control and dispute resolution purposes.
• Technical log data: Retained for 12 months for security and fraud investigation purposes.

Once the designated retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity.

9 Children's Privacy & Underage Users

TT1Bet services are exclusively for individuals aged 18 years and above. We do not accept registrations from minors and do not knowingly collect any personal information from children.

If we discover that personal information has been collected from a minor without our knowledge, the account will be closed immediately and all related data will be deleted within a reasonable timeframe. If you believe a minor has registered on our platform, please contact our support team right away.

10 Amendments to This Privacy Policy

Tt1bet reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to users via:

• A clear notice on the platform homepage or within your account.
• Email notification to your registered email address (for significant changes).
• Update the "Last Updated" date at the top of this document.

Continued use of the TT1Bet platform after any amendments are published will be considered acceptance of the updated terms. We encourage you to review this page periodically.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding your data privacy, our team is ready to assist through the following channels:

• Live Chat: Available 24/7 on the tt1bet platform — the fastest way to get a response.
• Email: [email protected] — for written inquiries requiring documentation.

We aim to respond to all privacy-related inquiries within 3 working days. For requests requiring in-depth review, such as data deletion or data transfer, the process may take up to 30 working days.